Shipping policy
Shipping Policy
Welcome to Amaan.
Thank you for shopping with us. We are committed to delivering your perfumes and watches safely and on time. Please read our shipping policy below.
Order Processing
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All orders are processed within 1–2 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
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Major Cities: 2–4 business days
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Other Areas: 3–7 business days
Delivery times may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
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Flat Shipping Fee: PKR 200 on all orders across Pakistan.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email (where applicable) so you can monitor your shipment.
Delivery Attempts
Please ensure your contact number and delivery address are accurate. If the courier is unable to deliver after multiple attempts due to incorrect information or customer unavailability, additional shipping charges may apply for re-delivery.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact our customer support within 24 hours of receiving your order. We will review the issue and provide an appropriate solution.
Delays
While we strive to deliver every order within the estimated timeframe, unforeseen circumstances beyond our control may occasionally cause delays. We appreciate your patience and understanding.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.
Thank you for choosing Amaan. We appreciate your trust and look forward to serving you with premium perfumes and watches.